Live goods
Shipping & guarantee
Orchids are living goods, and shipping them is regulated. Here's what to expect before you order.
- Where do you ship?
- We ship within the contiguous U.S., Hawai'i, Puerto Rico, and St. Croix / USVI. We cannot ship to Alaska. Some specials are shipping-excluded; agriculture and customs restrictions apply.
- Is there a health guarantee?
- Live plants are guaranteed healthy on arrival, with a two-week quality window.
- What about cold weather?
- We hold live-plant shipments during temperature extremes to protect your orchids.
- How do payments work?
- Credit-card charges are processed securely through PayPal.
Policy details are DRAFT, scraped from the current site's cart/footer notices and pending owner confirmation. Agriculture and customs restrictions on live plants always apply.